Whistleblower System

Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at semvox. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted the Central Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf.

A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at semvox will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

Find more information on the procedural principles of our Whistleblower System here.

 

How do we process your report?

The qualified and experienced colleagues at the Investigation Office examine every report for potential misconduct thoroughly and follow it up systematically.  First, you will get a confirmation of  receipt. The Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.

Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Investigation Office –  as well as reports requiring otherwise immediate action. The Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

The processing time varies depending on the subject of the procedure.

 

Report to our Whistleblower System

The Whistleblower System offers various channels to report potential employee misconduct or potential violations of the Code of Conduct for Business Partners by suppliers in our Supply Chain, that allow a swift review and reaction by our company if necessary.

However this does not affect the statutory right to contact designated authorities as described below.

The processing time varies depending on the subject of the procedure.

 

24/7 Hotline

Dial the phone number for the country that you are located in (Germany: 0800 1818 952) and enter the organizational code 122203. The Investigation Office will receive a transcript of your voice recording. Please find a list with relevant telephone numbers on this website.

 

Online Reporting Channel

You can submit your report in over 65 languages (also anonymously) via a web-based reporting channel: https://goto.speakup.report/volkswagen

 

SpeakUp App:

Scan the QR code and download the app “SpeakUp / Listen for a change ” by People Intouch (personal devices only). Enter the organizational code 122203, then speak or type your message for us.

Contact details for the ombudspersons

Internet: https://www.ombudsmen-of-volkswagen.com/

Experienced external lawyers act as neutral mediators (ombudspersons) for us. As legal counsel, they are tasked with receiving reports about possible infringements of laws, internal rules or other conduct damaging to the Volkswagen Group.

 

E-Mail & Contact

E-Mail and in person/postal contact of the Central Investigation Office:

 

E-Mail:

io@volkswagen.de

 

Postal address & in person:

Postal address:

Volkswagen AG, Central Investigation Office

Major-Hirst-Straße 7

38442 Wolfsburg, Germany

 

In person:

Please make an appointment in advance by writing an E-mail to io@volkswagen.de.

 

External Reporting Channel of Germany

The German government has defined a designated authority, that also accepts reports on misconduct as external reporting channel. The external reporting channel is the Federal Office of Justice (Bundesamt für Justiz) (BfJ – Hinweisgeberstelle (bundesjustizamt.de).

 

Further questions/need a local contact?

Further information on the Volkswagen Group Whistleblower System, the relevant external reporting channel (if applicable) as well as the respective phone numbers for voice intake and all relevant organizational codes is available on the internet at volkswagen-group.com

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